Information for New Students

Located on campus at 111 Waverly Avenue, Syracuse University Health Services (SUHS) specializes in college health and provides ambulatory healthcare for SU and SUNY-ESF students.

Services available at Syracuse University Health Services include:

Office visits to Health Services are provided by appointment.
Appointments 315-443-9005

Hours of Operation
Health Services has extended full-service evening and weekend hours. Health Services is open:

Monday and Tuesday 8:30 a.m. to 7:00 p.m.
Wednesday, Thursday, and Friday 8:30 a.m. to 5:00 p.m.
Saturday 10:00 a.m. to 4:00 p.m.
Sunday closed

Emergency Services
Syracuse University Ambulance (SUA) provides basic life support level emergency medical services to the University community. For ambulance service call 315-443-4299 or 711 from a campus phone or #SU from a cellular phone. Medical Transportation Services (MTS) provides non-emergency transport because of illness or injury or those needing transportation to local specialist appointments. Please call 315-443-4566 in advance to schedule MTS services.

Health/immunization Requirements
All students are required to provide the following immunization information:

1. A completed Health Form with proof of immunity to measles, mumps, and rubella.
2. A completed Response Form related to meningococcal meningitis vaccine indicating that the student has received and reviewed related information, and that he or she has either been immunized within the preceding ten years or has opted not to obtain immunization against meningococcal disease.

A wide variety of vaccinations are available at SUHS including hepatitis A and B, measles-mumps-rubella, tetanus, polio, meningococcus, varicella and HPV (Gardasil). A campus-wide campaign is conducted each fall to encourage influenza vaccination.

Health Insurance
It is strongly recommended that students carry health insurance to cover expenses not covered by the health fee and medical expenses incurred outside of SUHS such as emergency room care and hospitalization. If your health care coverage is provided by a health maintenance organization or managed care program, you should determine what coverage is available while your student is outside the network. Students should always carry their health insurance card with them when seeking care, and be familiar with how to access services under their policy. Keep in mind, SUHS does not direct bill* third party plans other than those sponsored by SU.**

*Many pharmaceutical charges can be billed to some insurance plans (check with the pharmacy to see if insurance is accepted).

**A health insurance plan designed specifically for our students is available through SUHS. For more information about the plan, see www.haylor.com/student/ or call our insurance coordinator at 315-443-2668.

Confidentiality
A student’s medical record is strictly confidential and protected by the Health Insurance Portability and Accountability Act (HIPAA). Information cannot be shared with anyone without the written consent of the student. Consent to share details with parents must be given for each encounter.

Pharmacy Services
The SUHS pharmacy provides a wide selection of prescription medications, over-the-counter medications, vitamins, and dietary supplements as well as pharmaceutical education and counseling. The pharmacy accepts prescriptions from both SUHS and other health care providers and participates with most insurance prescription plans. Pharmacy and other SUHS charges may also be billed to the Bursar account. For more information call 315-443-5691.